Privacy Policy

At Borneo International Marathon (“We”, “Us”, “Our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). By using our website and services, you consent to the practices described in this Privacy Policy.

This Privacy Policy applies to the Borneo International Marathon website (“Website”), all services, registrations, and communications facilitated through our platform, and any interactions between you (“User”) and us, whether online or offline.

We collect personal data directly from you or via third parties, including identity information such as your name, contact details (phone, email), address, and identification documents; financial information like credit/debit card details and billing address; usage data including IP address, browser type, and pages accessed on our Website; demographic data such as preferences and interests provided through surveys or registration forms; and health data related to event participation, including emergency contact details and medical conditions. This data is collected through website registrations and event sign-ups, cookies and tracking technologies, communication via email, phone, or in-person interactions, and data shared through third-party platforms like Ticket2U.

Your personal data is collected and processed to manage event registrations and related transactions, deliver and improve our services including personalized content, process payments and manage financial transactions, comply with legal and regulatory obligations, communicate promotional offers and updates, and maintain the safety and security of participants.

We do not sell your personal data. However, your data may be shared with third-party service providers for payment processing, event registrations, and IT support; regulatory bodies as required by law or legal proceedings; affiliate partners for promotional campaigns and loyalty programs; and emergency services for health and safety purposes during events.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Unnecessary data is securely deleted or anonymized. Under the PDPA, you have the right to request access to your personal data, update or rectify inaccuracies, limit the processing of your data, withdraw consent for promotional communications, and delete your data subject to legal obligations. To exercise these rights, contact us at info@borneomarathon.com.

Our Website uses cookies to enhance user experience and improve functionality. We use essential cookies for core functionalities, analytical cookies to analyze website traffic and usage patterns, and preference cookies to remember user preferences. You can manage cookies through your browser settings, but disabling cookies may affect your ability to access certain features of the Website.

We implement robust measures to protect your data, including Secure Socket Layer (SSL) encryption, regular system audits and vulnerability assessments, and restricted access to personal data. While we strive to protect your data, no system is entirely foolproof. In the event of a data breach, we will notify affected users promptly.

Our Website integrates with third-party platforms, such as Ticket2U, for event registration. Please review their privacy policies as they operate independently of us.

We reserve the right to amend this policy to reflect changes in legal or regulatory requirements. Updates will be published on our Website, and your continued use constitutes acceptance of the revised policy.

Scroll to Top